Privacy Statement

What kind of data do we process and how do we handle it?

Cedel BV considers the careful handling of personal data to be of great importance. We therefore process and secure personal data with care. In our processing, we adhere to the requirements of the General Data Protection Regulation (GDPR). This means, among other things, that we clearly state the basis on which we process personal data. We do this through this privacy statement:

  • Our collection of personal data is limited to only the personal data necessary for legitimate purposes;
  • We ask for your explicit consent to process your personal data in cases where your consent is required;
  • We take appropriate security measures to protect your personal data and we also require this from parties that process personal data on our behalf;
  • We respect your right to access, correct, or delete your personal data upon your request.
  • We respect your right to be forgotten and to data portability.

Cedel BV is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read it carefully. This statement applies to the physical CEMM device, the web application portal.cemm.nl, the Energybytes platform, and the Android and iOS apps.

MyCEMM account

When you create a MyCEMM account, you provide us with certain information. This may include personal data. We only store and use the personal data you provide directly, in connection with the service you request, or that is clearly provided to us for processing. We use the following data for the purposes stated in this privacy statement:

  • Your email address
  • Your username

Remote or local use via the app or desktop

A CEMM, possibly in combination with the app, can be used within the local network without registration. However, external viewing of a CEMM requires registration. Once the CEMM is installed and has an internet connection, it connects to Cedel's server, which is used for external access. This external access can be disabled if desired. After registration, we store your chosen username and email address. We will not share the data associated with your username with third parties unless this is necessary for the execution of the agreement you have with us or if legally required. Customer energy data is never stored by Cedel; it is stored on the CEMM's internal storage.

Security

  • Access to personal data is protected with a username and password (stored encrypted).
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our service when you enter personal data.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly to ensure you are aware of any changes.

View and change your data

If you have any questions about our privacy policy or questions regarding access, changes to (or deletion of) your personal data and your right to be forgotten and data portability, you can contact us at any time using the details below:

Cedel BV

Portugallaan 5

9403 DR Assen

0592-545542

info@cedel.nl